Terms and conditions
These Terms & Conditions (‘Terms’) govern your use of the Tarino website and any enquiries submitted through it. If you engage Tarino’s recruitment services, your engagement will be governed by a Scope of Work (‘SOW’) which, together with these Terms, forms the binding agreement between the parties. In the event of any inconsistency, the SOW prevails.
1. About Tarino
This website is operated by Tarino Support Pty Ltd (ABN 56 692 962 351) (‘Tarino’, ‘we’, ‘us’). We provide offshore recruitment and candidate sourcing services for Australian professional services businesses.
2. Website Use
You must not:
- Use the website for unlawful purposes
- Interfere with the website’s operation or security
- Attempt to access restricted areas without authorisation
- Upload or transmit malicious code
- Reproduce, scrape, or commercially exploit website content without our written permission
We may suspend or restrict your access if we reasonably believe you have breached these Terms.
3. Information on This Website
Content on this website is general in nature and for informational purposes only. It is not legal, tax, HR, or employment advice. While we take reasonable care to keep information accurate and current, we do not guarantee it is complete, error-free, or up to date.
4. Recruitment Services
Tarino provides recruitment-related services including sourcing, screening, and introducing candidates. The specific scope, fees, timelines, and guarantees for each engagement are set out in a Scope of Work agreed with the client prior to commencing work.
Tarino does not:
- Guarantee that any candidate will be hired
- Guarantee the performance of any candidate post-placement
- Act as the employer of candidates unless expressly stated in a written agreement
- Provide legal advice on contractor vs employment classification (we can share general guidance and recommend you seek independent legal advice)
5. Fees, Payment & Guarantee
All fees, payment terms, placement triggers, and guarantee conditions applicable to your engagement are set out in the Scope of Work agreed with you prior to commencement. The Scope of Work forms part of, and is to be read together with, these Terms.
For the avoidance of doubt: if a Candidate introduced by Tarino is hired or otherwise engaged by Client (or any of its Affiliates) within 12 months of introduction, whether during or after the term of the engagement, the placement fee set out in the applicable Scope of Work remains payable. Once Client hires or engages an Introduced Candidate, all fees under the applicable Scope of Work are payable and non-refundable, regardless of whether the Candidate subsequently leaves for any reason.
The placement fee also remains payable if a Candidate introduced by Tarino is hired or otherwise engaged, within 12 months of introduction, by any third party as a result of Client disclosing, forwarding, or otherwise sharing that Candidate’s details, or Tarino’s shortlist, with the third party. In these circumstances Client is liable for the placement fee to the same extent as if Client had engaged the Candidate directly.
6. Replacement Guarantee
Where a replacement guarantee is included in the Scope of Work, the following additional conditions apply: The guarantee period is cumulative and does not reset with each replacement. If Client is unresponsive for more than 10 business days during a replacement search despite Tarino’s reasonable attempts to contact Client, Tarino may discontinue the replacement process and the guarantee will be void. The replacement guarantee applies only where the Candidate is engaged to work primarily for Client (or through an EOR provider engaged by Client). If the Candidate is assigned, seconded, or subcontracted primarily to a third party (including Client’s customer), the guarantee does not apply unless agreed in writing by Tarino prior to engagement.
7. Client Responsibilities
By engaging Tarino, Client agrees to:
- Provide a safe and respectful work environment free from harassment, discrimination, or unreasonable demands
- Comply with all applicable laws in connection with any Candidate’s engagement (including employment classification, payroll, and workplace obligations)
- Promptly provide information and cooperation reasonably required by Tarino to perform its services
Conduct their own additional due diligence on any Candidate prior to engagement. Tarino’s background checks are screening-level only and do not constitute a guarantee of a Candidate’s suitability, qualifications, or character.
Provide relevant instruction, training, and guidance to placed Candidates
Not place Candidates on unpaid or uncompensated trial periods; reasonable defined assessments are permitted but must be fairly compensated where substantial work is required
Confirm a successful hire within 2 business days of Tarino’s request.
Client warrants that information provided to Tarino is accurate and must promptly notify Tarino if it becomes inaccurate.
8. Confidentiality & Privacy
Each party must keep confidential information received from the other party confidential and must not disclose it except as required to perform their obligations or as required by law.
Client must treat all Candidate information provided by Tarino, including CVs, screening notes, task outputs, video screening, and any shortlist or candidate details (together, the ‘Candidate Materials’), as strictly confidential. Client must not disclose, forward, publish, or otherwise share the Candidate Materials with any third party without Tarino’s prior written consent. This restriction does not prevent disclosure to an Employer of Record or payroll provider engaged by Client for the purpose of engaging a Candidate introduced by Tarino. The obligations in this clause continue for 12 months after the end of the engagement.
Personal information is handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy (available at tarino.au/privacy-policy).
9. Third-Party Links & Platforms
This website may contain links to third-party websites or services. We do not control those third parties and are not responsible for their content, security, or privacy practices. Use of third-party tools (e.g. scheduling software, application forms, applicant tracking systems) may also be subject to their own terms and policies.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and branding, is owned by or licensed to Tarino and is protected by applicable intellectual property laws. You may view and print content for personal use. You must not reproduce or distribute content for commercial purposes without our written consent.
11. Termination
Either party may terminate an engagement without cause by providing one (1) month’s written notice. Either party may terminate immediately by written notice if the other party materially breaches the agreement and fails to remedy (where capable of remedy) within a reasonable time. Tarino may terminate immediately if: Client fails to respond to Tarino’s communications within 7 calendar days without reasonable explanation. Client engages in rude, disrespectful, or abusive behaviour toward Tarino staff. Termination does not affect any rights, remedies, or obligations accrued before termination, including Client’s obligation to pay any Placement Fee in respect of any Candidate introduced before termination where that Candidate is hired or engaged within 12 months of introduction.
12. Disclaimers & Limitation of Liability
To the maximum extent permitted by law:
- The website is provided ‘as is’ and ‘as available’
- We do not guarantee uninterrupted access or error-free operation
- Tarino’s aggregate liability to any client arising in connection with its services is limited to the total fees actually paid by that client to Tarino
- Tarino is not liable for any indirect, incidental, special, or consequential loss, including loss of profit, revenue, opportunity, or goodwill
Tarino is not responsible for the performance, conduct, or acts of any Candidate after engagement by Client, or for Client’s supervision, direction, or compliance obligations in relation to any Candidate.
Nothing in these Terms limits liability that cannot be excluded by law, including under the Australian Consumer Law. Where non-excludable guarantees apply, our liability is limited (at our option) to supplying the services again or paying the cost of having services supplied again.
13. Indemnity
Each party indemnifies the other for losses arising from its material breach, negligence, or unlawful acts. Client indemnifies Tarino for claims arising from Client’s engagement, supervision, direction, or management of any Candidate, workplace conditions, and compliance failures, except to the extent caused by Tarino’s breach or negligence.
14. Non-Solicitation of Tarino Staff
Client must not solicit, hire, or engage any Tarino employee or contractor involved in providing services to Client, during the term of the engagement and for 12 months after termination, without Tarino’s prior written consent.
15. Dispute Resolution
The parties must first attempt to resolve any dispute by good faith negotiation. If unresolved within a reasonable time, disputes must be referred to mediation in accordance with the Australian Disputes Centre or Australian Resolution Institute rules (costs shared equally), unless otherwise agreed. If still not resolved, the parties submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
16. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be published on this website and take effect immediately upon publication.
17. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of NSW.
18. Contact
Tarino Support Pty Ltd
3/333 Kent St, Sydney NSW 2000
hello@tarino.au
tarino.au
19. The Business Show 2026 Giveaway
Win one of two AUD $500 Luxury Escapes gift cards — one prize for each day of The Business Show at ICC Sydney, 25–26 November 2026. Total prize pool: AUD $1,000.
Promoter Tarino Support Pty Ltd (ABN 56 692 962 351), Level 3, 333 Kent Street, Sydney NSW 2000. Giveaway enquiries: hello@tarino.au.
Who can enter Entry is open to Australian residents aged 18 or over attending The Business Show at ICC Sydney on 25 or 26 November 2026. You do not need to be a business owner, director or Tarino client. Tarino employees and management, people involved in organising or drawing this promotion, and their immediate families are not eligible.
How to enter Visit Tarino’s stall and submit the giveaway form at https://form.tarino.au with accurate contact details, accept these giveaway terms and provide the consent displayed on the form. Entry is free. No purchase, recruitment engagement or discovery-call booking is required. Business and role questions do not determine your chance of winning; if a business question does not apply, enter “Not applicable”.
Entry periods and limits Entries open when the show opens on each day and close at 5 pm on 25 November 2026 for the first daily prize and 5 pm on 26 November 2026 for the second daily prize. All times in these rules are Sydney local time (AEDT). There is a limit of one entry per person per day. An entry counts only for the day it is submitted and does not roll over. You may enter again if you attend on the second day. Duplicate entries for the same day, automated entries and entries received outside the relevant period are not valid.
Prizes and draws There are two prizes: one AUD $500 Luxury Escapes gift card for each day’s eligible entries. Both draws will take place at noon on Wednesday 2 December 2026 at Tarino’s office at the address above. One winner will be selected at random from each day’s valid entries, with an equal chance for every valid entry in that draw. The draws are separate; an eligible entrant who enters both days can win both draws. Winners do not need to be at the stall or attend the draw.
Winner notification and claiming Tarino will email each winner at the address provided on their entry within two business days of the draw. Winners must reply and claim their prize within 14 calendar days of the notification email. Tarino will make reasonable efforts to contact each winner and may request reasonable evidence of identity, age and eligibility. Once eligibility is confirmed, the gift card will be delivered electronically to the winner’s nominated email address within 14 calendar days of their valid claim, at no cost to the winner.
Unclaimed or invalid prizes If a winner is ineligible, declines the prize or does not claim within the stated period despite reasonable contact attempts, Tarino will redraw that prize at noon on the next business day after the claim period ends, at the same office. The redraw will be random from the remaining valid entries for the relevant day. Replacement winners will be emailed within two business days and have the same 14-day claim period. This process will repeat if necessary until the prize is awarded.
Gift card conditions Prizes are not redeemable for cash through Tarino. The Luxury Escapes gift card’s redemption conditions, expiry and exclusions apply as supplied with the card; see https://luxuryescapes.com/au/giftcards-terms. Any spending beyond the card’s value is the winner’s responsibility. The prize is a gift card, not a particular holiday or guaranteed travel booking.
Contact consent and privacy The entry form requires your agreement for Tarino to contact you by phone, email or SMS about your giveaway entry and offshore hiring services. You may unsubscribe from marketing at any time using the unsubscribe option in a message or by contacting hello@tarino.au. Withdrawing marketing consent after a valid entry does not cancel that entry, reduce your chance of winning or prevent you from receiving a prize. Tarino may still email you as necessary to administer your entry or prize. Personal information is handled under Tarino’s Privacy Policy at https://tarino.au/privacy-policy and may be shared with service providers only as needed to administer the promotion, deliver the prize or provide the services described in that policy.
Fair administration Tarino may exclude entries where there is reasonable evidence of fraud, tampering or a breach of these rules. If circumstances outside Tarino’s reasonable control prevent the promotion from running as stated, any necessary changes will comply with applicable law and be communicated to entrants. Nothing in these rules excludes rights or remedies that cannot lawfully be excluded. For this giveaway, this section prevails over any inconsistent general website terms; recruitment fees, Scope of Work conditions and client-service obligations do not apply to entry or a prize.